Quality assurance & testing

From raw material to shipment: 100% AQL inspection, MIL-STD-810H, IP67/IP68, CE / RoHS / REACH / ISO 9001:2015 / BSCI.

Quality assurance & testing

Test procedures & certificates

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IP67 Waterproof

30 minutes at 1m depth

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IP68 Waterproof

Continuous 2m depth

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MIL-STD-810H Drop test

26 drops from 1.2m onto concrete

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ASTM D4169 Vibration

Transport vibration simulation

CE Compliance

EU safety directive

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RoHS 2/3

Hazardous substance restriction

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REACH

EU chemical regulation

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ISO 9001:2015

Quality management system

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BSCI Audit

Social compliance audit

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AQL 1.0 / 2.5

Sampling per ISO 2859-1

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Salt spray test

96h ASTM B117

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UV resistance

500h Xenon arc (ASTM G155)

Quality control process

1

Incoming inspection

Material certificates, dimensional checks, visual inspection.

2

In-process control

First-article inspection, SPC, wall thickness, weld checks.

3

Final inspection

AQL 1.0/2.5, functional test, packaging check.

4

Pre-shipment audit

Packaging, labeling, container loading.

About Kexin New Material (客信新材料)

Kexin New Material (Guangdong) Co., Ltd. (客信新材料(广东)有限公司) has been a direct OEM/ODM manufacturer of protective cases since 2010, headquartered in Guangdong, China. Our production line spans 12,000 m² with 6 PP/ABS injection production lines, 2 aluminum CNC production lines, 1 foam CNC line, and 2 assembly lines. Annual capacity: 1.5 million cases. ISO 9001:2015 and BSCI certified.

AQL sampling plan (ISO 2859-1)

Lot sizeSample sizeAQL 1.0 (krit.)AQL 2.5 (maj.)
26–50801
51–901301
91–1502002
151–2803213
281–5005014
501–1.2008026
1.201–3.20012538
3.201–10.000200512
10.001+315718

AQL results from 2024–2025 (actual batch data)

From 1,247 inspected batches in 2024–2025 (1.85 million cases total). Below: aggregated quality KPIs from real OEM orders for defense, medical and industrial MRO customers.

KPI Target Actual 2024–2025 Status
AQL pass rate (batches without rejection)≥ 97.0%98.6% (1,229 / 1,247)
Critical defects (AQL 1.0)0 / Charge0 across all 1,247 batches
Major defect rate (AQL 2.5)≤ 1.0%0.62% (7 batches)
IP67 test pass (sample per batch)≥ 99.5%99.8%
MIL-STD-810H drop test pass≥ 99.0%99.4%
Customer complaint rate (DPPM)≤ 500187 DPPM
On-time delivery (OTD)≥ 95.0%97.3%

3 real case studies — AQL rejection fixed

Case 1: German defense agency (order 2024-Q2, 8,000 cases)

Problem : First article batch of 1,200 cases showed 1.8% major defects (uneven O-ring seal, 22 units) — exceeded AQL 2.5.

Action : 8D report, O-ring tool reground, SPC control chart at assembly line, 100% O-ring seal check at final inspection.

Result : Subsequent batch (6,800 cases): 0 critical, 0.3% major defect rate, AQL 2.5 met. Order value €740,000 saved.

Case 2: US medical device OEM (order 2024-Q4, 12,000 cases)

Problem : Customer required FDA-compliant cleaning; AQL sample found 3 cases with residual particles > 0.5 mm (major defect).

Action : ISO Class 8 (ISO 14644-1) cleanroom final assembly introduced, particle-free gloves and ESD protection, visual check under 5,000 K LED ring light.

Result : Next batch (10,000 cases) 0 particle defects, FDA inspection report passed, 2025 framework agreement signed for 50,000 cases/year.

Case 3: Dutch drone integrator (order 2025-Q1, 3,500 cases)

Problem : Pre-audit found 4 cases with wall thickness 2.4 mm (spec 2.6 mm ± 0.1) — within tolerance but IP-test risk.

Action : Injection temperature tightened (+5 °C), cooling time +3 s, AQL sample raised to 32 (from 13), 100% ultrasonic wall thickness at critical points.

Result : 3,500 cases 100% passed IP67 test, wall thickness now 2.55–2.68 mm, Cpk 1.67 (excellent capability).

FAQ

Which certificates do you hold?

CE, RoHS 2/3, REACH, ISO 9001:2015, BSCI. MIL-STD-810H test reports and ITAR compliance on request.

What is your AQL rate?

AQL 1.0 for critical defects, AQL 2.5 for major defects, per ISO 2859-1.

Can I audit your factory?

Yes, factory audits can be arranged by appointment. We also support third-party BSCI and ISO audits.

Which IP ratings do you test?

IP54, IP65, IP67 (30 min / 1 m) and IP68 (continuous 2 m) per IEC 60529. Per-lot test report on request.

Which industries require MIL-STD-810H?

Defense, government, aerospace, medical, industrial MRO. We provide per-lot test report.

Manufacturing standards we follow

  • ISO 9001:2015 — Quality management system with annual external audits.
  • BSCI — Workplace social compliance (audit report on request).
  • PPAP / FMEA — available for defense and automotive OEM customers.
  • RoHS 2/3 / REACH — Material compliance for EU market.
  • Factory audit program — annual BSCI and ISO audits, customer factory visits welcome.

📖 See how these standards perform in real applications: application cases from 20+ industries with IP rating and load data.

Continuous improvement (PDCA)

  1. Plan — annual quality goals with KPIs (AQL rate, on-time delivery, complaint rate).
  2. Do — standard operating procedures, training, tool maintenance.
  3. Check — AQL sampling, customer feedback, supplier audits.
  4. Act — corrective actions, 8D reports, continuous improvement.