About Kexin New Material (客信新材料)
Kexin New Material (Guangdong) Co., Ltd. (客信新材料（广东）有限公司) has been a direct OEM/ODM manufacturer of protective cases since 2010, headquartered in Guangdong, China. Our production line spans 12,000 m² with 6 PP/ABS injection production lines, 2 aluminum CNC production lines, 1 foam CNC line, and 2 assembly lines. Annual capacity: 1.5 million cases. ISO 9001:2015 certified, BSCI audited.
RFQ workflow at a glance: You send the inquiry (application, dimensions, IP rating, volume, Pantone) → we review DFM feasibility (1–3 business days) → detailed quote with unit price, tooling cost (typically from USD 3,000 one-time), lead time (30–45 days), EXW Guangdong or FOB Shenzhen / Ningbo → optional physical sample (7–10 days, paid, refundable on order) → order confirmation, T/T 30/70 deposit, production start. Per lot AQL 1.0/2.5 (ISO 2859-1) sampling, IP67/IP68 (IEC 60529) and MIL-STD-810H tests on request. CE / RoHS / REACH / ISO 9001:2015 / BSCI standard certificates.
What we need for your inquiry
- Application (photo/video/drone/medical/industrial/marine/etc.)
- Device model or sketch with outer dimensions (mm)
- IP rating (IP54 / IP65 / IP67 / IP68)
- Estimated annual volume
- Target market and sales channel (e.g. EU, US, AU)
- Logo file (AI/PDF/EPS) and Pantone color (if specific)
FAQ
How long until I get a quote?
Reply within 24 hours on business days. Complex custom requests may take 48–72 hours.
Do I need to create an account?
No, you can submit an inquiry directly. We recommend using your business email for faster processing.
Which file formats can I upload?
.step / .stp / .iges for 3D models, .pdf for specs, .png / .jpg for sketches. Max 10 MB per file.
Which industries do you serve?
Aerospace, medical, defense, industrial MRO, photography, drones, marine, music — 20+ industries.
What happens after the inquiry?
Engineering team reviews spec, DFM notes, and tooling cost (from USD 3,000 one-time) within 24–72 hours.
What happens after you submit?
- Confirmation — within 24 hours you receive an acknowledgment with a ticket number.
- Engineering review — our DFM team reviews feasibility and suggests adjustments if needed (1–3 business days).
- Quote — detailed quote with unit price, tooling cost (if needed), lead time, EXW/FOB options.
- Sample (optional) — physical sample in 7–10 days (paid, refundable on order).
- Order & production — order confirmation, T/T 30/70 deposit, 30–45 day production.
- Shipping — EXW Guangdong (customer pickup) or FOB Shenzhen / Ningbo.
🔍 What to expect: wholesale pricing and volume tiers from 500 pieces, plus our AQL quality process for consistent standards.
Why we need this information
To provide an accurate quote within 24 hours, our engineering team needs the following details. The more precise your inputs, the more accurate the first quote:
- Application — drone, camera, medical, etc. helps us recommend material and protection level.
- Volume — first order vs. annual volume affects tooling cost and unit price.
- Target market — destination country affects logistics and customs requirements.
- Customization — Pantone color, logo, foam insert are the most common customizations.
- Device reference — sketch or model name helps our DFM analysis.