Our process
- 1
Briefing & quote
Sketch, dimensions or device model via email. Reply with DFM notes and fixed-price quote within 24 hours.
- 2
DFM & 3D CAD
Our engineering team checks feasibility, produces 3D CAD model, suggests material/wall thickness.
- 3
Sample production
Physical sample in 7–10 days, express shipping. Optional with custom CNC foam.
- 4
Tooling
After sample approval: aluminum/steel tooling. Tooling cost from USD 3,000, one-time.
- 5
Mass production
30–45 days after tooling approval. Capacity 1.5M cases/year, multiple production lines.
- 6
Quality control
AQL 1.0/2.5, IP67/IP68 testing on request, MIL-STD-810H test reports available.
- 7
Packaging & shipment
Standard export carton, custom packaging possible. EXW Guangdong or FOB Shenzhen / Ningbo.
What you get
🎨 Full customization
Dimensions, color (Pantone), logo, foam, packaging, accessories.
📐 DFM & 3D CAD
Engineering team reviews feasibility and optimizes design before production.
🛡 Full certification
CE, RoHS, REACH, ISO 9001:2015, BSCI. MIL-STD-810H and IP67/IP68 on request.
📦 Delivery options
EXW Guangdong or FOB Shenzhen / Ningbo. CIF / DAP on request.
About Kexin New Material (客信新材料)
Kexin New Material (Guangdong) Co., Ltd. (客信新材料（广东）有限公司) has been a direct OEM/ODM manufacturer of protective cases since 2010, headquartered in Guangdong, China. Our production line spans 12,000 m² with 6 PP/ABS injection production lines, 2 aluminum CNC production lines, 1 foam CNC line, and 2 assembly lines. Annual capacity: 1.5 million cases. CE / RoHS / REACH / ISO 9001:2015 / BSCI certified.
Customization options
| Color | Pantone match from 500 pieces, standard range from stock |
|---|---|
| Logo | Silk-screen, hot-stamp, laser engraving, 3D in-mould |
| Foam | CNC-cut PU / PE / EVA, contour-precise cutouts ±0.1mm |
| Packaging | Export carton, custom branded packaging, barcode, multilingual labels |
| Hardware | Wheels, trolley, pressure equalization valve, TSA lock |
FAQ
What is the difference between OEM and ODM?
OEM (Original Equipment Manufacturer) = you provide the design, we manufacture. ODM (Original Design Manufacturer) = we provide design proposals based on your requirements and manufacture. Both with 500-piece MOQ.
What are the tooling costs?
Aluminum tooling: from USD 3,000. Steel tooling: from USD 5,000. One-time cost, customer ownership.
Can you keep the tooling for reorders?
Yes, tooling is stored free of charge for 24 months. After that, USD 50/month storage fee or ownership transfers to the customer.
Are all customizations done on the same tool?
Pantone color and logo printing do not require a new tool. Dimension changes or shape variations require new tooling.
Which industries do you serve?
Aerospace, medical, defense, industrial MRO, photography, drones, marine, music — 20+ industries worldwide.
How does shipping work?
EXW Guangdong (customer pickup) or FOB Shenzhen / Ningbo (sea freight). 28–35 days sea freight to Hamburg / Rotterdam.
Industries we serve
We deliver OEM/ODM protective cases to 7+ industries:
- Industrial & MRO — protection for tools, instruments, sensors in factory and field.
- Photo & video — professional camera gear, lighting, audio.
- Drones & UAV — DJI, Autel, Skydio, Mil-Spec drone cases.
- Defense & government — tactical gear, optics, night vision, comms.
- Medical & rescue — sterilizable cases for diagnostics, first aid, mobile clinics.
- Marine & offshore — salt-water resistant cases for marine and offshore electronics.
- Outdoor & sport — fishing gear, hunting optics, camping, water sports.
Success factors we guarantee
- 24-h reply — every inquiry gets a reply with DFM notes within 24 hours.
- 7-day sample — physical sample in 7 days for standard customization.
- 30-45-day delivery — consistent OEM production with guaranteed timing.
- Tooling lifetime — 24 months free storage, then USD 50/month or ownership transfer.
- Confidentiality — NDA available for exclusive designs.
- After-sales — 1-year warranty, spare parts, re-order optimization.